Strong and Solid
Financial Base
Reserves above minimums
help meet our obligations
and keep every promise.
Our story
From a single office to one of Uganda's most trusted insurers
GoldStar Insurance was founded in 1996 as part of the Ruparelia Group. Over three decades we have grown from a single office in Kampala into a nationwide insurer, covering over 200,000 policyholders with 50 products across personal and business lines.
Today we are AA-rated by GCR, ISO 9001:2015 certified, and regulated by the Insurance Regulatory Authority of Uganda.
UGX 94B Claims Paid in Last 5 Years
2,200 Number of Clients
1.71 Liquidity Ratio
325% Capital Adequacy Ratio
Our Mission and Vision
What drives everything we do at GoldStar.
Our Mission
- Safeguard
- Strengthen
- Serve
To safeguard all stakeholders’ interests, continue strengthening our resources so as to be of service to all.
We believe that, to truly deliver for our people and our clients, we have to think long term. Quick wins and short-term solutions only go so far; it is by looking to the future that we will build a company to last, with a base that ensures we meet our obligations to customers.
Our Vision
“To be an insurer of distinction, renowned and respected for unequaled customer service delivery”
We aim to be the leading and most respected insurance company in Uganda. We will achieve this by focusing on the needs of our customers and our society, thereby delivering long-term sustainable value to all our stakeholders. Our guiding principle has always been to ensure we have a strong and solid financial base to ensure we meet our obligations to customers.
Our Purpose in Action
Protecting Livelihoods
We help people recover
and protect what they have built.
Keeping Uganda Moving
We help families and businesses
move forward with confidence.
Supporting Businesses
We help businesses manage risk
and pursue opportunities securely.
Resilient Communities
We protect people and enterprises
to build stronger communities.
Values
The Values That Define Who We Are
Everything we do is guided by a clear set of values. We put customers first, respond with care, work together with integrity and professionalism, and support sustainable social progress.
Our core values:
- Prompt service delivery
- Professionalism
- Sustainability
- Customer care
- Profitability
- Social conscience
- Teamwork
Leadership team
The people guiding GoldStar’s mission to protect Ugandans.
Board of Directors
Ashwin Patel
Chairman
Provides strategic oversight and governance to ensure the Board fulfils its responsibilities and upholds strong standards.
Dr. Sudhir Ruparelia
Vice Chairman
Supports the Chairman and Board in setting direction and strengthening governance and performance.
Jyotsna Ruparelia
Non-Executive Director
Provides independent oversight and contributes to governance, risk management, and long-term value creation.
Sheila Namahe
Non-Executive Director
Brings independent judgment to Board decisions and supports effective governance and accountability.
Joshua Samuel Karamagi
Non-Executive Director
Provides independent oversight and contributes to governance, risk management, and stakeholder interests.
Executive Management
John Kawuma
Chief Executive Officer
Leads the organization’s strategy and overall performance to deliver sustainable growth and value.
Jay Sakaria
Chief Actuary
Leads actuarial strategy and analytics to support pricing, reserving, and risk insights.
Enoch Mudadi
Chief Operations Officer
Oversees operations to ensure efficient processes and excellent service delivery.
Andrew Lubega
Finance Manager
Manages financial planning, reporting, and controls to strengthen financial performance.
Lilian Aya
Underwriting Manager
Leads underwriting processes to assess risk and support quality portfolio growth.
Lilian Nabwire
Business Development Manager
Drives business growth by building relationships and identifying new opportunities.
Vivian Namayanja
Compliance and Risk Officer
Ensures compliance and manages risk to protect the organization and its policyholders.
