Business

Electronic
Equipment Insurance

Covers loss or damage to insured equipment caused by breakdown, mechanical failure, electrical burnout, distortion, or other sudden and unforeseen events.

Get Covered

At a glance

The terms behind your cover.

A GoldStar assessor inspecting damaged equipment on site

Basis of valuation

Repair to substantially the same condition without depreciation; total loss at full replacement value.

Geographical cover

Uganda, and worldwide for laptops, mobile phones, projectors and portable items.

Standard excess

Portable items: 20% of claim, minimum UGX 200,000. Other equipment: 10%, minimum UGX 100,000.

Before acceptance

Quotation valid for 30 days. Computer equipment should be engraved or marked.

Scope of cover

Three sections of
protection.

Section A: Material damage

Computers, laptops, printers, and equipment in your care.

Section B: External data media

Damage to storage media, plus restoring the data on it.

Section C: Cost of working

Substitute equipment, extra staff, and express transport.

Extensions and conditions

Extensions and
policy conditions.

Transit and Away-from-Premises

Covers insured equipment in transit and away from the premises.

Clearance and Debris Removal

Approved clearance costs up to 15% of the sum insured.

Power Surge and Lightning

Covers damage from power surge and lightning strikes.

Mechanical and Electrical Breakdown

Covers sudden mechanical or electrical breakdown of insured equipment.

Temporary Removal

Covers equipment temporarily removed for repair or maintenance.

Capital Additions

Automatic cover for additions up to 10% of the sum insured.

Theft or Attempted Theft

Covers insured loss from theft or attempted theft.

Riot, Strike and Civil Commotion

Covers riot, strike, and civil commotion damage.

Flood, Earthquake and Storms

Covers flood, earthquake, and storm damage.

Water and Moisture Damage

Covers damage caused by water or moisture.

Terrorism, Sabotage and Political Violence

Extends cover to terrorism, sabotage, and political violence.

Pairs and Sets Clause

Sets how a loss to part of a pair or set is settled.

Payment on Account

Allows interim payment while a claim is being finalised.

Automatic Cancellation Notice

A 30-day cancellation notice applies.

Claims Preparation Costs

Approved notification, police report, documentation, evidence, and loss-reduction costs up to UGX 5,000,000.

Maintenance Contract Required

Mechanical breakdown cover requires a maintenance warranty or contract.

Power Protection Devices

Power protection devices must be installed at the premises.

Supplier Maintenance Standards

Equipment must be maintained according to supplier recommendations.

Sum Insured Basis

Includes purchase cost, freight, duties, taxes, and installation costs.

Exclusions

The insurer will not pay
in respect of loss or damage:

War and related risks

War and related risks are not covered.

Known defects

Defects known before the insurance began are excluded.

Wilful neglect

Loss arising from wilful neglect is not covered.

Consequential loss

Loss of use and consequential loss under Section A are excluded.

Viruses and Year 2000

Computer viruses and Year 2000 issues are excluded.

Fines and penalties

Fines and penalties are not covered.

Theft by employees

Theft committed by employees is excluded.

Wear and depreciation

Wear and tear and depreciation are not covered.

Claims process

How a claim works.

01
Report the incident

Tell us what happened, where, and when — as early as you can.
02
Share the documents

Send your policy details, photos, estimates and records.
03
Assessment confirms cover

An assessor reviews the breakdown and confirms your cover.
04
Repair or settlement

Repair, replacement or settlement follows approval.

Electronic Equipment Key Features Statement

PDF · Coming soon

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