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Business

Professional
Indemnity Insurance

Protect your professional practice against legal liability arising from alleged errors, negligence or mistakes by the insured, or those acting on the insured’s behalf, in services rendered — or which should have been rendered — to a client or from the insured’s firm.

Key policy terms

The terms that shape your cover.

Professional advisor reviewing a client document in a Kampala office

Excess

10% of each and every claim, minimum UGX 500,000.

Claims preparation costs

UGX 5,000,000.

Cancellation notice

30 days.

Quotation validity

Valid for 30 days from date of issue.

Extensions listed in the document

Additional protection.

These extensions are retained from the source document. Final availability and wording remain subject to the issued policy.

Legal Costs with Insurer’s Consent

Loss of Documents, Data & Information

Claims Preparation Costs

Professional fees to prepare and negotiate a claim, up to UGX 5M.

Waiver of Subrogation against Employees

Queen’s Counsel Clause

Retroactive Date

TBC

Libel, Slander or Defamation

Extended Claim Reporting Clause

Subject to the Limitation Laws of Uganda.

Claim Series Clause

Defence Costs

Amendment of Dishonesty Exclusion

Cancellation Notice

30 days
Important exclusions

What this policy does
not automatically cover.

The policy does not cover the risks listed below. The final policy wording and schedule should also be reviewed for all applicable terms and exclusions.

Claims outside Uganda

Any claim made against the insured outside Uganda.

Libel or slander

Claims in respect of libel or slander, verbal or written.

Criminal acts

Any criminal act committed in violation of any law or ordinance.

War and terrorism

War and related risks and terrorism are not covered.

Under the influence

Services rendered while under the influence of intoxicants or narcotics.

Unregistered providers

Services by an unregistered official, or a person not employed by the insured.

Millennium-related risks

Millennium-related risks are excluded.

Contractual liability

Liability assumed by agreement that would not otherwise attach.

Fines and penalties

Fines, penalties, punitive or exemplary damages.

Claims process

How a claim works.

  1. 01

    Report the claim

    Tell us as soon as an error, negligence or mistake is alleged in a service rendered — or which should have been rendered — to a client.

  2. 02

    Share the documents

    Send the policy schedule, correspondence with the client, and the records behind the work in question.

  3. 03

    Assessment and legal defence

    GoldStar reviews the claim and confirms cover. Legal costs are met with the insurer’s consent, and defence costs are listed among the policy extensions.

  4. 04

    Resolution

    Once liability and cover are confirmed, the claim is settled according to the policy terms and the agreed outcome.

Professional Indemnity Key Features Statement

PDF · KEY FEATURES STATEMENT

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